-2Basement, office

Tell us how many rooms you have and where your bookings live today

Those two facts tell us which tier fits, what moves by CSV file and what you will type in by hand. If Atrium will not solve something at your property, our first reply will say so.

Atrium

SellerMichał Fox, marka VulCodeKrakówhello@vulcode.com
Subject
A question about Atrium

What is worth saying right away

That way the answer is about your property and not a general one.

  • A diary, a spreadsheet or another program, and how many future bookings it holds
  • Whether you sell through Booking.com or Airbnb, and how many identical rooms you have in one type
  • Whether you run a restaurant or only breakfasts
  • Whether your municipality charges a visitor fee
  • Whether you invoice companies

What to expect

  • The reply comes by email
  • We only call if you ask us to
  • The number of rooms tells us the tier, and your current program tells us what moves by CSV file and what you type in by hand
  • If Atrium will not solve something at your property, our first reply will say so

What your first day in the panel looks like

A wizard takes you through three steps, then a first-steps list suggests the rest.

  1. Property details: name, address and phone, which appear on booking confirmations
  2. Room types: nightly price and capacity
  3. Rooms: a range of numbers for each floor
  4. Team: invitations by email, with the role of owner, manager or staff

What to prepare before you start

None of this stops you creating an account. Without it you just cannot switch on that particular module.

Website bookings
the text of your booking terms
Visitor fee
the new municipal resolution, the payer's tax number, the tax authority's name and address
KT-1
your REGON number and type of property
Invoices
a Fakturownia account connected to KSeF, an API token and VAT rates from your accountant
Calendars
iCal addresses from your portals

You load data from your old program as a CSV file

You load rooms, guests and future bookings from a CSV file or paste them from a spreadsheet, and the panel checks every row before saving. The import itself sends guests no email. Bookings from a paper diary you type in by hand: on the room chart, a double click on a room's row creates a booking from that day. The panel rejects dates that clash. If your full season is in a paper diary, it is best to start outside the peak.

Guest data

The guest data you enter belongs to your property: you are the controller and the Atrium provider is the processor, under the data processing terms in our terms of service (art. 28 GDPR). The panel stores no document numbers and no scans.

Data controller
Your property
Data processor
The Atrium supplier
Basis
Art. 28 GDPR, entrustment under the terms of service
  • Export one guest's data when they ask for a copy
  • Removing a guest's data: amounts in reports and fee register entries stay, and elsewhere the name changes to Anonim
  • A retention limit in months, with anonymisation after it that you start yourself

How to leave

In settings the owner downloads a JSON file with all the property's data, without writing to us. After that they can delete the property: this removes rooms, bookings, guests and history and cannot be undone, which is why the panel asks you to type its name. Not paying on its own deletes nothing: the property goes read-only.

What to ask your accountant or municipality

We build a panel and do not give tax advice. This site quotes the law, but someone else decides your case.

  • VAT rates on accommodation, meals and packages
  • Fiscal registers and exemptions from them
  • The fee rate and how to file the information in your municipality
  • Whether you report to GUS and on which form

FFoundation

Questions before you write

Can I start without talking to anyone?
Yes. You create the account yourself and have every module for the length of the trial. Write when you have a question.
Will someone call me after I write?
No, unless you ask. The reply comes by email.
Will you help me enter rooms and bookings?
Tell us how much there is. Rooms go in as number ranges within minutes, and you can also load rooms, guests and future bookings from a CSV file.
Who is behind Atrium?
Atrium is made by VulCode. Seller details are in the terms of service and the privacy policy.
Will you advise me which VAT rate to set?
No. You settle rates with your accountant and only enter them in the panel, separately for each room type and menu item.
Do we sign a data processing agreement?
Yes, the terms of service contain the data processing terms under art. 28 GDPR. Accepting the terms on behalf of the property concludes it.